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C-DESIGN® Services
Answering to the needs of the market and to its perpetual evolutions, C-DESIGN® offers a range of services in order
to optimize the implementation of our software solution C-DESIGN Fashion®; the purpose is also to maximize the
return on investment of your company, with an immediate effect on your activity.
Our main difference is based on our expert knowledge of fashion professions and on a completely managed
software solution. The first focus of our solution specialist always the same: listening to our customers and then
create and implement operational software solutions 100% dedicated to the textile industry.
A service based on quality (consulting, implementation, training, coaching), a technical support well-know for its
professionalism and reactivity, solutions adapted to your company.
Fashion evolves, organization of professions as well…
C-DESIGN Fashion® solutions bring and constantly anticipate innovations according to the evolution of the market,
with an immediate effect on your activity: more flexibility, more performance and profitability.
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Training
To make the user independent and to increase productivity of your partners, optimize time to practise your own
profession, C-DESIGN® is present to help you to achieve these objectives.
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We provide personalized training according to each users' function in the
company and his/her IT level and create groups for an efficient and quick training on the C-DESIGN Fashion® software. Coming directly from the fashion industry, our C-DESIGN® certified trainers ensure a training which is completely adapted to your profession. Our training sessions can be organized in the C-DESIGN® training center, in your office or online. |
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| Quick Level |
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To expand skills of your teams, we created a new method of complementary
training which pushes users towards a more in-depth knowledge: the “Quick Level” is a quick training, very precise and concise on some tools and some methods of working. Sessions of “Quick Level” are generally organized online (between 1 and 2 hours per session). This training is done in the user environment (graphic designers, designers, pattern makers, products managers and merchandisers), which makes it be more adapted. |
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Consulting
In order to optimize the implementation of the software C-DESIGN Fashion® in your company, a Consulting service
ensured by our specialist team is available to study and analyze the internal organization of your company. CDESIGN
® makes sure that everything is done for a better transition to the software.
Our large range of knowledge of implementing such a software based on hundreds of clients allow us to guarantee
the best conditions for deadlines and budgets of solutions. You can benefit from our expertise through all steps of
the implementation project and the reorganization of internal tasks. C-DESIGN® study, analyze and organize an
efficient plan for the departments interested in using the software C-DESIGN Fashion®. Our consultants
accompany the implementation of the C-DESIGN Fashion® software in order to set up priorities and orientations of
the company, to then create personalized technical packages on C-DESIGN Fashion®.
Whatever your challenge is, C-DESIGN® will do everything possible to allow you to get best results in a short and
precise time.
Contact us for more informations
Coaching
Solutions of C-DESIGN® Coaching allow your staff to manage any kinds of challenge, to accompany users in their
daily work, to study thoroughly their knowledge and improve their performances.
Two types of Coaching are available:
- Individual or Group coaching.
- Advise and/or Training coaching.
Our purpose is to make sure that the best working methods are implemented to take full advantage of the solution
from C-DESIGN Fashion®, give more independence and increase personal motivation.
Coaching is ensured by C-DESIGN® certified experts, all coming from the fashion industry in order to guarantee a
perfect cohesion to your profession.
Contact us for more informations
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Technical Support & Hotline
C-DESIGN® products represent the perfect solution for all companies whatever their size. We conceive our products according to your needs and to the needs of the textile industry. By setting up the complete creative solution, technical packages, and the visual merchandising, C-DESIGN® provides you with integrated assistance services.
Installing C-DESIGN Fashion® software, implementing a method of data transmission towards your suppliers, or just designing an object, our teams are here to give you all the adequate technical answers to the expectations of your main technical/creative team.
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The technical support contract gives you a priority access to certified support engineers, as well as to a wide palette of tools allowing you to analyze problems and repair the C-DESIGN Fashion® software. This way, you manage your resources even more efficiently, improve response time, and reduce training costs. This contract provides a support cover of one year or more to privileged contacts designated within your company.
This service is ensured by C-DESIGN® experts who are C-DESIGN® certified hot-liners and all come directly from
the fashion industry in order to guarantee a coherent maintenance in accordance to the profession. Benefit from
personalized help and guidance from C-DESIGN® hot-liners, which is quick, efficient, and adapted to your needs.
Technical support is ensured by phone and Internet. C-DESIGN® uses latest technologies of technical support
through Internet which enables technicians to quickly identify your problems and give you best advice in real time.
From Monday to Friday, from 9:00am to 6:00pm in 9 countries
Contact the technical support
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Solving technical issue through online assistance |
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Technical Support > User |
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